Frequently Asked Questions
Everything you need to know about your Tiegear experience.
What materials are used in Tiegear neckties?
Our collection features premium materials including 100% mulberry silk, high-grade microfiber, and Italian wool blends to ensure a luxury feel and long-lasting durability.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return or exchange items in their original, unworn condition with tags attached.
How do I care for my silk ties?
To maintain the quality of your silk ties, we recommend dry cleaning only. Avoid machine washing or drying. Always untie your knot after use and hang the tie to prevent permanent wrinkling.
Do you offer bulk discounts for weddings or corporate events?
Yes, we provide special pricing for large orders such as wedding parties or corporate gifting. Please contact our support team directly for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.